
I try to surround myself with people who I enjoy listening to, talking with and learning from. One of those friends recently sent me some thoughts about what differentiates a Spear dentist – what sets him or her apart from the crowd. I have always known that Spear dentists are different, but as I read, I realized his observations were appropriate for all of the successful and happy people I've met in my life. I've shared my interpretation of the things he wrote about below.
- They plan and design their time, their energy and their organization, with intent,on activities that create the most value for their patients.
- They focus on creating a unique experience and a personalized relationship with every patient, every time.
- They transform the unique abilities of everyone on the team into a unique process that creates the experience, the value and the relationship.
- They continually seek excellence in their technical ability, their organizational systems and their relationship-creation skills.
- They have a strong bond with their spiritual side, with their God or Higher Power that lets them see the value in others.
- They have the strength of character and courage to take the right actions with each and every person they are privileged to be involved with, in every interaction.
- They see quality as the constant and time as the variable when assisting a patient's progress to a place of health and in helping them stay there.
- They actively invest their lives in creating what matters most to themselves, to their family, to their team and to their patients – rather than reacting to what they don't want.
I continue to work diligently in my life toward the principles outlined above, because the people I know who embody them are usually happy. And when it comes to happiness, I agree with Aristotle, who pointed out that it is THE thing that all of us seek.