Spear has released a new course on patient relationships. 

techniques for improving patient relationships and dental practice

In "How Small Changes Can Have a Big Impact on Patient Relationships," Dr. Mary Anne Salcetti discusses how you can make a difference with your patient relationships by implementing small changes within your practice. She discusses 16 different examples of what you can and should be doing to ensure your patients have a positive experience and one they will remember.

After watching this course, viewers will be able to: 

  •  Understand the importance of developing and maintaining positive relationships with new and existing patients
  •  Understand what kinds of small changes can be made that will leave the biggest impact on patients
  •  Understand why the patient experience is so critical to the practice

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