10 things to say differently in dental officeSpear has released a new team meeting on dental patient communication.

In “Ten Things to Say Differently in a Dental Office,” Dr. Mary Anne Salcetti address some of the common language used in a dental office that would be best rephrased in a different way. This course specifically focuses on 10 phrases and words that can convey one meaning when the team’s intention is something else.

After viewing this lesson, viewers will:

  • Identify and discuss common verbiage used in a dental office
  • Discuss alternative language to create intention in action or results
  • Create a platform for discussion and role playing within a team

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