Spear has released a new course on patient relationships. 

In "How Small Changes Can Have a Big Impact on Patient Relationships," Dr. Mary Anne Salcetti discusses how you can make a difference with your patient relationships by implementing small changes within your practice. She discusses 16 different examples of what you can and should be doing to ensure your patients have a positive experience and one they will remember.

After watching this course, viewers will be able to: 

•  Understand the importance of developing and maintaining positive relationships with new and existing patients
•  Understand what kinds of small changes can be made that will leave the biggest impact on patients
•  Understand why the patient experience is so critical to the practice