I just returned from the CDS Midwinter meeting. As always, it was a great experience to see old friends and make new ones. We have a great profession...
Martin Mendelson | 12 years ago ›
Growth in the Dental Practice and Why it's Like Golf
Every golfer knows that golf is really a game that you play against yourself. You may play with other golfers on any given day, but ultimately you are...
Imtiaz Manji | 12 years ago ›
A Simple Way to Motivate Your Team
What you see in this picture is a small but important ceremony that takes place each week in The Winter Lab in Laguna. That is a samurai figurine...
Imtiaz Manji | 12 years ago ›
Yesterday, Cheryl's Buick told her to pull over and turn off the engine. She did. Cheryl has always listened to those with more information than her and...
Gary DeWood | 12 years ago ›
Separating Treatment and Insurance
In my last post I said that the introduction of dental insurance has led to a mindset in many patients – the 'Anything That's Covered' (ATC)...
Imtiaz Manji | 12 years ago ›
You Have to Believe it to See it, Part 2
Remember that blog post from my partner, Dr. Glen Wysel, about his trip with his wife, Lisa, to Guatemala to visit the site of the clinic we're helping...
Imtiaz Manji | 12 years ago ›
I'm planning for a patient appointment shortly after New Year's, and part of my preparation is putting together the appropriate checklist. Do you use...
Gary DeWood | 12 years ago ›
What My Journey In Dentistry Has Taught Me About Dentists
I started my career in the dental industry by introducing practice-automation systems to dental practices. This was back in the mid-'80s, when chairside workstations...
Imtiaz Manji | 12 years ago ›
It is Always a Question of Values
I have a good friend who recently had a very challenging experience with her longtime dentist. She has been in the practice since she was a child and...
Steve Ratcliff | 12 years ago ›
Resolution #1: No More New Year's Resolutions
This is the time of year when many people engage in what I find to be an odd custom. They take things that have lingered on their to-do lists –...
Imtiaz Manji | 12 years ago ›
Going “All In” On The Relationships That Matter
Some of our greatest joys in life come from our relationships with the people around us. So I guess it only makes sense that some of our greatest frustrations...
Imtiaz Manji | 13 years ago ›
Don't you love the feeling you get when you are so deeply immersed in something that the rest of the world seems to fade away and time is suspended? You...
Imtiaz Manji | 13 years ago ›