Huddle Up: Want Ultimate Life Fulfillment? It's Up to You
The University of British Columbia in Vancouver (where I lived for much of my adult life) has a great motto, 'Tuum Est,' which means, 'It's up to you.' I...
Imtiaz Manji | 12 years ago ›
Huddle Up: New Patients and the Scale of Value
Dentists like new patients, because each new person they see represents unexplored opportunities. But not all new patients come to you with the same appreciation...
Imtiaz Manji | 12 years ago ›
Huddle Up: The Difference Between Care and Caring in a Dental Practice
It's a difference worth noting. Patients aren't really in a position to judge the quality of the clinical care you provide. Don't get me wrong –...
Imtiaz Manji | 12 years ago ›
Growth in the Dental Practice and Why it's Like Golf
Every golfer knows that golf is really a game that you play against yourself. You may play with other golfers on any given day, but ultimately you are...
Imtiaz Manji | 12 years ago ›
A Simple Way to Motivate Your Team
What you see in this picture is a small but important ceremony that takes place each week in The Winter Lab in Laguna. That is a samurai figurine...
Imtiaz Manji | 12 years ago ›
Separating Treatment and Insurance
In my last post I said that the introduction of dental insurance has led to a mindset in many patients – the 'Anything That's Covered' (ATC)...
Imtiaz Manji | 12 years ago ›
You Have to Believe it to See it, Part 2
Remember that blog post from my partner, Dr. Glen Wysel, about his trip with his wife, Lisa, to Guatemala to visit the site of the clinic we're helping...
Imtiaz Manji | 12 years ago ›
What My Journey In Dentistry Has Taught Me About Dentists
I started my career in the dental industry by introducing practice-automation systems to dental practices. This was back in the mid-'80s, when chairside workstations...
Imtiaz Manji | 12 years ago ›
Resolution #1: No More New Year's Resolutions
This is the time of year when many people engage in what I find to be an odd custom. They take things that have lingered on their to-do lists –...
Imtiaz Manji | 12 years ago ›
Going “All In” On The Relationships That Matter
Some of our greatest joys in life come from our relationships with the people around us. So I guess it only makes sense that some of our greatest frustrations...
Imtiaz Manji | 12 years ago ›
Don't you love the feeling you get when you are so deeply immersed in something that the rest of the world seems to fade away and time is suspended? You...
Imtiaz Manji | 12 years ago ›
A Lesson in How to See, from a Blind Man
I remember hearing a fascinating story – a true story – of a blind man who had his vision restored later in life after being sightless since...
Imtiaz Manji | 12 years ago ›