The Hidden Cost of Accounts Receivables
The most common cause of difficulties in relationships is mismatched expectations. And as we all know, when those expectations revolve around money, things...
Imtiaz Manji | 11 years ago ›
How to Get Your Schedule to Work for You
If you are still scheduling on a strictly 'first come, first served' basis, doing whatever procedures come in, whenever they come in. You are being driven...
Imtiaz Manji | 11 years ago ›
A Great Strategy to Integrate a New Associate: Part II
Recently, I wrote an article about a strategy for integrating a new associate into the practice. It produced some passionate responses in the comments...
Imtiaz Manji | 11 years ago ›
The 'First Five' Philosophy of Success
When a coach gives a rousing locker room speech before a game he knows that what he says may be a distant memory by the time the players are deep into...
Imtiaz Manji | 11 years ago ›
The 'Holes in the Fence' Theory of Anger Management
There is a story about a young boy who had difficulty managing his temper. One day his father had an idea. He gave the boy a bag of nails and a hammer...
Imtiaz Manji | 11 years ago ›
The Hidden Benefits of Choosing the Right Words
I heard about an interesting study recently. Researchers came to find that if you tell people to 'not forget' something they are more likely to forget...
Imtiaz Manji | 11 years ago ›
Why Patients Think You're Great
What makes a dentist great? This is a question that dentists and patients usually approach differently. One clinician can admire another for their expertise,...
Imtiaz Manji | 11 years ago ›
Competing in Today's Economic Landscape
More people these days think of dentistry in terms of lifestyle-enhancing makeovers. They look at high-profile people in the media-saturated world around...
Imtiaz Manji | 11 years ago ›
A Great Strategy to Integrate a New Associate
Making the decision to add another dentist to the practice is a huge commitment, which is probably why many dentist-owners wait too long before doing...
Imtiaz Manji | 11 years ago ›
A dental practice is a place that depends on smooth-running systems: systems for appointing, collecting and delivering the right patient experience. Without...
Imtiaz Manji | 11 years ago ›
Are You Still Babysitting Your Patients?
As a parent, I spent a lot of time when my sons were young trying to get them to do things for their own good. Whether it was doing their homework and...
Imtiaz Manji | 11 years ago ›
Three Questions to Ask About the Patient Who Got Away
I often remind dentists that they are in competition not with other dentists but with all the other discretionary spending choices their patients have....
Imtiaz Manji | 11 years ago ›