Dentistry in the Age of the Tweeting Consumer
'When their mouths are open, the people who come into your practice are patients; when their mouths are closed, they are consumers.' That's a line from a...
Imtiaz Manji | 12 years ago ›
How to Make “The Mirror Effect” Work For You
I'm a firm believer in starting each day with a long, hard look in the mirror. It's a chance to remind yourself of what your intent is – for that...
Imtiaz Manji | 12 years ago ›
Huddle Up: Why Being a Dentist is Better Than You Imagined
Why did you become a dentist? Was it something you wanted to be as a kid? Are you following a family tradition? Did your parents push you toward a health...
Imtiaz Manji | 12 years ago ›
Huddle Up: Want Ultimate Life Fulfillment? It's Up to You
The University of British Columbia in Vancouver (where I lived for much of my adult life) has a great motto, 'Tuum Est,' which means, 'It's up to you.' I...
Imtiaz Manji | 12 years ago ›
Huddle Up: New Patients and the Scale of Value
Dentists like new patients, because each new person they see represents unexplored opportunities. But not all new patients come to you with the same appreciation...
Imtiaz Manji | 12 years ago ›
Huddle Up: The Difference Between Care and Caring in a Dental Practice
It's a difference worth noting. Patients aren't really in a position to judge the quality of the clinical care you provide. Don't get me wrong –...
Imtiaz Manji | 12 years ago ›
I just returned from the CDS Midwinter meeting. As always, it was a great experience to see old friends and make new ones. We have a great profession...
Martin Mendelson | 12 years ago ›
Growth in the Dental Practice and Why it's Like Golf
Every golfer knows that golf is really a game that you play against yourself. You may play with other golfers on any given day, but ultimately you are...
Imtiaz Manji | 12 years ago ›
A Simple Way to Motivate Your Team
What you see in this picture is a small but important ceremony that takes place each week in The Winter Lab in Laguna. That is a samurai figurine...
Imtiaz Manji | 12 years ago ›
Yesterday, Cheryl's Buick told her to pull over and turn off the engine. She did. Cheryl has always listened to those with more information than her and...
Gary DeWood | 12 years ago ›
Separating Treatment and Insurance
In my last post I said that the introduction of dental insurance has led to a mindset in many patients – the 'Anything That's Covered' (ATC)...
Imtiaz Manji | 12 years ago ›
You Have to Believe it to See it, Part 2
Remember that blog post from my partner, Dr. Glen Wysel, about his trip with his wife, Lisa, to Guatemala to visit the site of the clinic we're helping...
Imtiaz Manji | 12 years ago ›