Profile of a ‘Bad Patient:’ Why Honest Communication Wins
Patients who stop coming to the practice and need care can be frustrating for practice teams. How do we support our challenging, 'non-complaint' patients?
Adam McWethy | 3 years ago ›
Digital Tools for Great Dentistry - 3 Must-Haves to Align Your Practice Team
Spear Online provides the entire team with easy access to training tools through an enhanced mobile app, new Practice Delegate functionality, and faculty-curated...
Bonnie Serino | 3 years ago ›
I Made My Dental Assistant Cry
Wouldn't it be great if our dental practice team members behaved like teeth – logical and...
Michael Ling | 3 years ago ›
The ‘Practice Delegate’ Trifecta: 3 Tips to Find Your Ideal Team Training Partner
Team stress? Inefficiencies? Dr. Casey Murdock knows the feeling, but also saw his practice find harmony by empowering a delegate to help reinforce practice...
Casey Murdock | 4 years ago ›
Practice Team Training Essentials – a Dental Assistant’s Perspective
Discover how Spear Online provides role-specific training for dental assistants and every member of your practice team, no matter what your practice is...
Janaya Grow | 4 years ago ›
3 Crucial Steps to Foster True Practice Team Engagement – an Office Manager's Take
How does your team use Spear Online? An office manager explains how dental teams can optimize role-specific content on the 'Gateway to Great Dentistry.'
Tiffany Dalton | 4 years ago ›
New on Spear Online: Team Meeting, Patient Education Videos
Spear Online announces new video content for members, including Dr. Ricardo Mitrani's new Team Meeting videos and two new Patient Education videos.
Bonnie Serino | 4 years ago ›
Giving & Receiving Feedback in the Dental Practice
Providing your dental team with constructive feedback provides them with the greatest opportunity to grow and develop their careers.
Ricardo Mitrani | 4 years ago ›
Dental ‘Cloacopapyrology’ - Playing ‘Zone Defense’ Against COVID-19
Working in a COVID-19 recovery environment means today's dental practice must be prepared to manage infection control, but also patient anxiety.
Jeffrey Bonk | 4 years ago ›
With Armed Forces Day in mind, it's time to recognize military Dental Corps members and the many dental professionals who've served their country.
Andy Janiga | 4 years ago ›
Protocols, Systems and Equipment: What to Consider
Dr. Andy Cohen highlights pre-appointment systems, filtration units and other items to consider for a safe reopening.
Andrew Cohen | 4 years ago ›
Practice Recovery Program Provides Framework for Stability in Crisis
The new Practice Recovery program provides clear steps through a framework of '4 Key Initiatives,' helping Spear Online members stabilize their practices and...
Michael Ferraresi | 4 years ago ›