Are You Smarter Than a Harvard Student?
Here's a simple puzzle: A bat and ball together cost $1.10. The bat costs one dollar more than the ball. How much does the ball cost? If...
Imtiaz Manji | 12 years ago ›
Patients Respond to Genuine Communication
Patients leave our practice; we don't like it but it happens. Sometimes the reasons they leave are beyond our control. If they're moving out of the area...
Darin O'Bryan, D.D.S. | 12 years ago ›
Salespeople and jobseekers – and anyone who has to educate and persuade people effectively – are familiar with the term, and it's based on...
Imtiaz Manji | 12 years ago ›
The World Seeks Great Dentistry
This week at the Spear campus I am reminded that dental health professionals of all ages and experience levels from all around the world are seeking the...
Gary DeWood | 12 years ago ›
A Last Chance For a Once-in-a-Lifetime Experience
One of the great things about being alive in this time and in this part of the world is that everyone has the opportunity to have an extraordinary life....
Imtiaz Manji | 12 years ago ›
Is Your Team Ready to Offer Five-Star Service?
How many times has this happened to you? You go to a restaurant where you have a reservation and they make you wait because your table isn't ready....
Imtiaz Manji | 12 years ago ›
The Hidden Truth Behind Why Some People Change Dentists
The most familiar reason a new patient comes to your practice is because they are 'new to the area.' That makes sense – people move and they need to find...
Imtiaz Manji | 12 years ago ›
Who Are The Best Advocates For Ideal Dentistry?
A while ago, my longtime business partner, Dr. Glen Wysel, arrived at the office showing off the renewed dental work Dr. Frank Spear had performed on...
Imtiaz Manji | 12 years ago ›
The Real Reason You Should Love New Patients
Admit it, you love new patients. There's just something about seeing a new face and looking into a mouth for the first time that gets your attention....
Imtiaz Manji | 12 years ago ›
If you asked most of your patients if they would fix their teeth if money were no object, the vast majority would say yes. We all have patients in our...
Darin O'Bryan, D.D.S. | 12 years ago ›
The Importance of Being True to Your Words
Have you ever had an unpleasant experience with a particular business – rude or indifferent service, an obvious lack of interest in solving an...
Imtiaz Manji | 12 years ago ›
Unlocking an Important Truth About Technology
I remember when I got my first car with automatic door locks. To be more specific, I remember an incident that occurred shortly after getting that car....
Imtiaz Manji | 12 years ago ›