Your Secret Weapon in Earning Patient Loyalty
Years ago in Vancouver, I made my first visit for a hygiene appointment to what would become my long-time dental practice home. One of the reasons I became...
Imtiaz Manji | 10 years ago ›
Why Do Practice Transitions Fail?
During my years in dental practice transition consulting, I was often called in to facilitate a transition that began well, but soon deteriorated into...
Imtiaz Manji | 10 years ago ›
If you're a recent graduate or soon-to-be dentist your choice of career makes you among the luckiest people in the country. That's not just my opinion—most...
Imtiaz Manji | 10 years ago ›
The Most Underrated Value Creation Tool In Dentistry
The intra-oral camera, panoramic digital X-rays and other technologies like them are phenomenal tools when it comes to educating patients about their...
Imtiaz Manji | 10 years ago ›
How to Make a Long-Time Patient New Again
Dentists tend to love new patients because a new face in the chair represents new possibilities. Here is someone who has never been exposed to your approach...
Imtiaz Manji | 10 years ago ›
We all learn from our mistakes. At least we hope we do, otherwise they just end up being setbacks with no upside. It's the experience and insight you...
Imtiaz Manji | 10 years ago ›
Opportunities Are Hiding in Plain Sight
'Seize the day' is a motto that is embraced by those who strive to get the most from life. Capturing the opportunities that are presented to us is what...
Imtiaz Manji | 10 years ago ›
How Patients Really Think About Affordability
It occurred to me recently that I now spend more in one month than I used to spend in an entire year. I'm not saying that is a bad thing—I genuinely enjoy the...
Imtiaz Manji | 10 years ago ›
You Are Creating Your Future Schedule Today
As a dentist, you can tell if it's going to be a good day or a tough day with one glance at the schedule. This becomes evident based on how many patients...
Imtiaz Manji | 10 years ago ›
The Importance of Being Current
We've all had the experience of looking through old photo albums of ourselves and laughing (and cringing) at the style choices we made back then. It's...
Imtiaz Manji | 11 years ago ›
Two Simple Words That Can Drive Your Future
It's easy to become trapped in the boxes that inform our thinking about time and money. It's easier to take comfort in the routine and structure you have...
Imtiaz Manji | 11 years ago ›
Three Morning Meeting Mistakes And How to Correct Them
It can be the most important 10 minutes of your day. When a morning team meeting is done smartly and effectively it can help you sidestep...
Imtiaz Manji | 11 years ago ›