Measuring Success from the Patient’s Perspective
For a great illustration of how real success starts with purity of purpose, consider the iPod. In creating a one of the most successful products ever...
Imtiaz Manji | 10 years ago ›
New from Dr. Frank Spear: The Spear Model Part II
In previous models, Dr. Frank Spear has discussed the concept of needing to create correct expectations for patients before they arrive at your office....
Denise Prichard | 10 years ago ›
Retirement: On Your Mark, Get Set… Plan!
The two most common mistakes I see when it comes to retirement planning are lack of clarity and lack of time. It continues to surprise and shock me how...
Imtiaz Manji | 10 years ago ›
Is Your Dental Team Made Up of Leaders?
As I have pointed out many times, including in my last article, dental teams need leadership and direction to be truly effective. But when we are talking...
Imtiaz Manji | 10 years ago ›
Do You Have What it Takes to Beat Average?
Have you seen this commercial? It is an ad for GNC that very cleverly illustrates a common—but profound—truth: being average is easy. The flip side of that,...
Imtiaz Manji | 10 years ago ›
What Every Dentist Needs to Know About Setting Goals
Everybody likes the idea of seeing improvement in their life, and many people are genuinely committed to working hard to make things better. But I have...
Imtiaz Manji | 10 years ago ›
Is Dental Education Like a Smart Phone?
I remember when I bought my first portable phone. Notice I said portable – not smart. It was hardly smart. But it allowed me to not be tied down to...
Mark Fleming | 10 years ago ›
Mood Maintenance: An Exercise in Mind Control
You are having an argument with your spouse, or your son or daughter, and things are getting heated. You can feel the anger taking hold. Then your phone...
Imtiaz Manji | 10 years ago ›
This is a picture of me doing what I love to do most. It was taken at a recent Faculty Club event where, once again, I got the opportunity to get in front...
Imtiaz Manji | 10 years ago ›
The Hygiene Exam: Are You and Your Patients Getting Full Value?
Hygiene visits are still often under-appreciated - both by patients and dentists. Patients tend to think of them as cleanings, which makes it sound...
Imtiaz Manji | 10 years ago ›
The Dentist’s Business Advantage
Every business has its advantages and its limitations. When you compare dentistry with other businesses and professional services, however, you begin...
Imtiaz Manji | 10 years ago ›
Two Benefits of Advanced Clinical Education
I am sure nobody is surprised that I feel strongly about the virtues of advanced clinical education for dentists. There are obvious reasons why having...
Imtiaz Manji | 10 years ago ›