Let Your Patients See the Value Behind the Curtain
Are you the same dentist you were when you graduated from dental school? If you have been in practice for 10 years or more I bet you would say that...
Imtiaz Manji | 10 years ago ›
The Three Kinds of Hygiene Patients
As I wrote about previously, the hygiene check can be one of the most overlooked, or at least under-committed, relationship-building tools for many dentists....
Imtiaz Manji | 10 years ago ›
Some Practical Advice on Team Value Role Implementation
In a recent article I talked about how it's important to have someone, usually a senior assistant, take on the role of treatment coordinator in the practice...
Imtiaz Manji | 10 years ago ›
A Genuine Patient Greeting Makes All the Difference
It is an irony of modern life that we have so many ways to be connected now—cell phones, email, text and instant messages—that we sometimes forget the power of...
Imtiaz Manji | 10 years ago ›
Are Your Patients Talking About You?
Having a patient invite their friend or relative to join your practice is a very high compliment. Maybe that's why so many practices take a rather passive...
Imtiaz Manji | 10 years ago ›
Human beings are capable of doing extraordinary things and achieving amazing success when they put their minds to reaching a clearly defined goal. We...
Imtiaz Manji | 10 years ago ›
Is There Someone Missing From Your Practice?
Every practice should have someone with an excellent clinical background such as a senior assistant, performing a designated treatment coordinator role,...
Imtiaz Manji | 10 years ago ›
Five Points of Clarity Before You Bring in an Associate
So you've made the decision to expand operations and bring in an associate. Congratulations. But now that you have arrived at that answer, there are a...
Imtiaz Manji | 10 years ago ›
Trusting Your Internal Compass
My sister Nadia is an exceptional woman. So when she graduated from university, I encouraged her to get going on her career. I knew she had incredible...
Imtiaz Manji | 10 years ago ›
How to Speed Up By Slowing Down
I have always been an action-oriented kind of person. For the most part that has served me well, but in my younger years my impatience with anything that...
Imtiaz Manji | 10 years ago ›
A New Era in Team Communications
Does your dental practice team feel out of the loop? If team meetings alone are not helping, here's another way you can ensure your entire dental team...
Imtiaz Manji | 10 years ago ›
Three Big Steps When Introducing a New Dentist
Bringing a new doctor into a practice is a huge step for any dental team. Unless you can make the people around you really believe in what you're...
Imtiaz Manji | 10 years ago ›