How Do You Respond to the Patients’ Greatest Hits?
People are all different, and people are all the same. Anyone who works in a service profession, such as dentistry, comes to understand this paradox intimately....
Imtiaz Manji | 10 years ago ›
What Makes a Dental Team Great?
There are a lot of factors that go into making up a well-functioning, smoothly-aligned, high-performing dental team – but I would say that one...
Imtiaz Manji | 10 years ago ›
The Problem with 'Preventative' Care
You are doing an examination on a patient and you identify a significant concern. You describe to them what you see, explain the urgency of treating it...
Imtiaz Manji | 10 years ago ›
In a recent article, I wrote about a new perspective on the 'glass half-empty' metaphor, in terms of how it applies to our lives. The empty portion, as...
Imtiaz Manji | 10 years ago ›
Seeing Beyond 'Half-Full/Half-Empty'
When I was young, I was like a lot of kids in that I could never seem to get enough of what I wanted. My mother would often remind me that my glass is...
Imtiaz Manji | 10 years ago ›
Three Strategies for Moving Forward
Every dentist has issues they have to deal with—whether they are team issues, patient issues, facility or business issues, time or economic issues. This is...
Imtiaz Manji | 10 years ago ›
Answering Dentistry’s Trick Question
Which is more important to you – running a high-quality practice that provides quality clinical care administered by a quality team that delivers a...
Imtiaz Manji | 10 years ago ›
You Are Creating Your Own Future Right Now
At the July Fourth celebration I attended last week, a band performed. They called themselves 'Boogie Nights' and when I saw them take the stage in their...
Imtiaz Manji | 10 years ago ›
Have You Claimed Your Independence?
I am now a U.S. citizen, but I also retain my Canadian citizenship, so I got a double helping of celebrations last week—Canada Day on the first of July and of...
Imtiaz Manji | 10 years ago ›
Are You Making Your Schedule Work for You?
Do you ever find yourself coming into the office in the morning, taking a glance at the day's schedule, and finding yourself exhausted before your day...
Imtiaz Manji | 10 years ago ›
Get Yourself a 'Performance Partner'
As I have pointed out many times, dentistry is an essentially solitary profession. If you have your own practice, nobody is there to tell what you need...
Imtiaz Manji | 10 years ago ›
When I was a boy in Kenya, we kept a rooster in our backyard. Every morning, bright and early, that rooster would do what roosters do when the sun comes...
Imtiaz Manji | 10 years ago ›