Dental Patients: Don't Just 'Sell' to Them
One of the most successful businesses in the history of retail was guided to greatness by a man who hated the idea of selling. So says Apple's former...
Imtiaz Manji | 10 years ago ›
Success in Dentistry: The 'Big Four'
Let's make this simple. There are a lot of moving parts when it comes to obtaining success in dentistry, but ultimately it all comes down to patient...
Imtiaz Manji | 10 years ago ›
Has Dentistry Kept its Promises to You?
There are a lot of great reasons to become a dentist—as I have written about here before; it remains among the most desirable professions in the nation, and...
Imtiaz Manji | 10 years ago ›
Why You Should Love Your ‘Bad’ Patients
Some patients are easy to love. They respect your value, accept your recommendations, pay promptly and are always looking to do the best thing for their...
Imtiaz Manji | 10 years ago ›
How Much Do You Really Know About Your Next Patient?
Know your audience. That is a cardinal rule, whether you are writing, or giving a presentation, or whether you are a dentist having a one-on-one treatment...
Imtiaz Manji | 10 years ago ›
I remember when we, as a family, had to come to grips with the reality that my wife Shahinool's cancer had progressed to the point where there was little...
Imtiaz Manji | 10 years ago ›
How Do You Respond to the Patients’ Greatest Hits?
People are all different, and people are all the same. Anyone who works in a service profession, such as dentistry, comes to understand this paradox intimately....
Imtiaz Manji | 10 years ago ›
What Makes a Dental Team Great?
There are a lot of factors that go into making up a well-functioning, smoothly-aligned, high-performing dental team – but I would say that one...
Imtiaz Manji | 10 years ago ›
The Problem with 'Preventative' Care
You are doing an examination on a patient and you identify a significant concern. You describe to them what you see, explain the urgency of treating it...
Imtiaz Manji | 10 years ago ›
In a recent article, I wrote about a new perspective on the 'glass half-empty' metaphor, in terms of how it applies to our lives. The empty portion, as...
Imtiaz Manji | 10 years ago ›
Seeing Beyond 'Half-Full/Half-Empty'
When I was young, I was like a lot of kids in that I could never seem to get enough of what I wanted. My mother would often remind me that my glass is...
Imtiaz Manji | 10 years ago ›
Three Strategies for Moving Forward
Every dentist has issues they have to deal with—whether they are team issues, patient issues, facility or business issues, time or economic issues. This is...
Imtiaz Manji | 10 years ago ›