Does Your Dental Team Have a Touchstone to Rally Around?
This is a picture of the words that all of our team members at Spear see as they enter their workspace area. When we expanded our operations to take over...
Imtiaz Manji | 9 years ago ›
Are You Delivering an Exceptional Experience?
What makes a person choose one dentist instead of another? What makes them loyal to a practice once they're in it? These are the kinds of questions that...
Imtiaz Manji | 9 years ago ›
Scheduling 'Bump' Days in Hygiene
I'm betting that not all of the patients in your practice who have dental needs have made arrangements to have that dentistry completed. That would most...
Gary DeWood | 9 years ago ›
Ramping Up When Things Slow Down in Your Dental Practice
When you're a dental practice owner, how do you react when outside economic forces are working against you? For instance, the U.S. economy is showing encouraging...
Imtiaz Manji | 9 years ago ›
Your Dental Practice: Make Change a Part of the Routine
In an industry where high staff turnover is not uncommon, it is a point of pride for any dental practice owner to have a team that has been together a...
Imtiaz Manji | 9 years ago ›
I guess one could say that as soon as you start a practice you should consider on how you are going to transition out by selling a practice. That being...
Mark Fleming | 9 years ago ›
Dental Patients: Another Identity Crisis?!
Is your livelihood based on your income from doing dentistry for your work? In other words, are you dependent on money that you make from restoring teeth...
Kevin Kwiecien | 9 years ago ›
Can Your Dental Team Pass “The Knowledge” Test?
It has been called the hardest test in the world. It is actually a series of written and oral exams and conquering it is a process that takes an average...
Imtiaz Manji | 9 years ago ›
Why You Should Celebrate Thanksgiving Twice
I have often remarked that Thanksgiving is my favorite holiday. There are a couple of reasons for this. First of all, the spirit at the core of Thanksgiving...
Imtiaz Manji | 9 years ago ›
My wife has been a dental assistant for nearly 20 years. It has always been interesting as an HR professional to watch her interactions in the...
Adam McWethy | 10 years ago ›
Dentistry in the Age of the Consumer
Dr. Imtiaz Manji discusses the consumer mindset and how dentists can use it to their advantage by creating value for their patients.
Imtiaz Manji | 10 years ago ›
Office Manager Boot Camp Staff Training Course Now Available
The topic of managing other employees in the practice is huge topic that most office managers spend perfecting throughout the course of their entire career....
Denise Prichard | 10 years ago ›