The First Step to Case Acceptance
A new patient walks into a dental practice for her first visit. She approaches the front desk, waits for her turn to talk to someone and identifies herself....
Imtiaz Manji | 12 years ago ›
Neil Armstrong, the first person to walk on the moon, gave a rare interview recently where he talked about that incredible historic event. There are a...
Imtiaz Manji | 12 years ago ›
Four Key Steps to Facial Crown Lengthening
When we think of an attractive smile, we are referring to one that lines up smoothly with the lower lip and displays even gingival levels. When a patient...
Frank Spear | 12 years ago ›
Why Patients Feel Awkward And What You Can Do About It
Your office is such a familiar and comfortable place to you and your team that it can be easy to lose sight of something important: A lot of patients...
Imtiaz Manji | 12 years ago ›
In almost every episode of every reality show where contestants go up in front of a panel of judges – whether it's budding entrepreneurs on Shark...
Imtiaz Manji | 12 years ago ›
Are Your Patients Facing a "Big Desk" Barrier?
Did you ever notice how a judge in a courtroom sits higher up and farther back from everyone else? That's no accident – the judge's bench is meant...
Imtiaz Manji | 12 years ago ›
Listen Closely Or Your Patients Won't Return
If a patient feels that you're not listening to them, they will leave your practice. Recently I had a patient come in who told me she left her previous...
Darin O'Bryan, D.D.S. | 12 years ago ›
When Pufferfish Lose Their Teeth
According to a press release from the University of Sheffield, United Kingdom, researchers from the institution's Department of Animal and Plant Sciences...
Abigail Pfeiffer | 12 years ago ›
Send a Message Your Patients Won't Forget
It's one of the ironies of modern life that while we are more connected than ever it can be harder than ever to reach someone. A call to a home phone...
Imtiaz Manji | 12 years ago ›
Your Patient Base: From Scarcity to Abundance
We all know that the greatest portion of the earth's surface – about two-thirds – is covered with water. And that seems like an...
Imtiaz Manji | 12 years ago ›
How to Make a Connection by Changing the Way You Gather Information
It's a fact of life in dental practices that you need to collect data from new patients. It's also a fact of life that nobody really enjoys sitting and...
Imtiaz Manji | 12 years ago ›
When Life Hands You Lemon-Suckers ...
Odds are you've seen a significant amount of tooth wear in your practice. They are all out there – the lemon-suckers and the night-grinders –...
Mark Fleming | 12 years ago ›