A Creative Approach to Problems and Solutions
Suppose you're in a busy three-operatory practice with limited space. You have been working on your presentation and value-creation strategies and you...
Imtiaz Manji | 11 years ago ›
Do what you love and the money will follow. We tell young people this all the time when we are encouraging them to pursue a life of meaning and fulfilment....
Imtiaz Manji | 11 years ago ›
I often hear from dentists who say that one of the biggest difficulties they have in implementing change in the practice is getting their team to buy...
Imtiaz Manji | 11 years ago ›
A New Way of Thinking About Vision
Do you have to see it to believe it, or do you have to believe it to see it? That's a question I have often asked when I talk about the importance...
Imtiaz Manji | 11 years ago ›
'Thoroughly Concise Ignorance'
We usually think of ignorance as a negative word. But I heard a speaker at a conference recently who got me rethinking how we should approach the concept....
Imtiaz Manji | 11 years ago ›
Don't Let This Moment of Opportunity Slip Away
When a patient thanks you after a visit, what do you do? People are often confused when I ask that question. What is there to do? You say something...
Imtiaz Manji | 11 years ago ›
Every once in a while you come across someone who is really passionate about being good at what they do. When that happens you're usually in for a memorable...
Imtiaz Manji | 11 years ago ›
Have You Really 'Been There, Done That?'
One of the most gratifying things for me as an educator is when I hear from clients who have implemented some of the strategies I've lectured on and been...
Imtiaz Manji | 11 years ago ›
Setting Fees Based on Your Expertise
A high-tech, high-volume power plant suffers a breakdown that grinds everything to a halt. All the engineers and maintenance people on the team do everything...
Imtiaz Manji | 11 years ago ›
Sometimes You Just Have to Take a Walk
For years I have talked about how I used to solve team issues by using the 'Manji Walk.' If I felt someone on my team was not aligned with our mission, I...
Imtiaz Manji | 11 years ago ›
What Will the Future of Dentistry Look Like?
What will dentistry look like five years from now? Much of the dentistry you'll be doing will be updating obsolete dental work. You know how you...
Imtiaz Manji | 11 years ago ›
Does Your Practice Have a Word-of-Mouth Culture?
Not all new patients are created equal. People who come to your practice at the invitation of a current patient come with the right mindset and expectations;...
Imtiaz Manji | 11 years ago ›