The Most Important Three Seconds ...
If I could give one piece of advice to all people who staff the front desks of dental practices, it would be to look up. When I present myself in front...
Imtiaz Manji | 11 years ago ›
Where to Find the 'Right Patients'
Just about every dentist eventually reaches the point in his or her career when it is time to 'go deeper to go higher.' In the early stages of a practice's development,...
Imtiaz Manji | 11 years ago ›
The Grand Importance of Small Kindness
One of the more memorable speakers I saw at the recent TED conference was a young woman named Orly Wahba who had a very simple, yet powerful message....
Imtiaz Manji | 11 years ago ›
The Problem With Cherry-Picking
You will probably not be surprised to hear that as the CEO of a dental education company I have strong opinions on the value of continuing education for...
Imtiaz Manji | 11 years ago ›
A Creative Approach to Problems and Solutions
Suppose you're in a busy three-operatory practice with limited space. You have been working on your presentation and value-creation strategies and you...
Imtiaz Manji | 11 years ago ›
Do what you love and the money will follow. We tell young people this all the time when we are encouraging them to pursue a life of meaning and fulfilment....
Imtiaz Manji | 11 years ago ›
I often hear from dentists who say that one of the biggest difficulties they have in implementing change in the practice is getting their team to buy...
Imtiaz Manji | 11 years ago ›
A New Way of Thinking About Vision
Do you have to see it to believe it, or do you have to believe it to see it? That's a question I have often asked when I talk about the importance...
Imtiaz Manji | 11 years ago ›
'Thoroughly Concise Ignorance'
We usually think of ignorance as a negative word. But I heard a speaker at a conference recently who got me rethinking how we should approach the concept....
Imtiaz Manji | 11 years ago ›
Don't Let This Moment of Opportunity Slip Away
When a patient thanks you after a visit, what do you do? People are often confused when I ask that question. What is there to do? You say something...
Imtiaz Manji | 11 years ago ›
Every once in a while you come across someone who is really passionate about being good at what they do. When that happens you're usually in for a memorable...
Imtiaz Manji | 11 years ago ›
Have You Really 'Been There, Done That?'
One of the most gratifying things for me as an educator is when I hear from clients who have implemented some of the strategies I've lectured on and been...
Imtiaz Manji | 11 years ago ›