Playing to Win the Expenses Game
One of the more common missteps I think leaders in business make involves taking a defensive approach to expenses, where you spend more time trying to...
Imtiaz Manji | 10 years ago ›
Some Simple Advice for the 'Captain' of Your Dental Team
Every dental practice has its own leadership structure. Larger practices will have a designated office manager, but even in smaller practices there is...
Imtiaz Manji | 10 years ago ›
How to Develop a Team 'Ownership' Mindset
When we talk about the kind of mindset we want to see among the people on our team we tend to use phrases like 'being invested' and 'taking ownership.'...
Imtiaz Manji | 10 years ago ›
Is it Time to Introduce Someone New to Your Life?
I grew up in a family as the only boy among four girls, which may explain why, when it was time for me to become a parent, I put in my order for 'boys...
Imtiaz Manji | 10 years ago ›
Getting Peace of Mind by Making Tough Decisions
I have always loved being near the water. I was born and raised in Mombasa, Kenya, a large port city on the Indian Ocean. Later I went to London for university,...
Imtiaz Manji | 10 years ago ›
The Hidden Family Factor in Transitions
Lately, I have been writing about the special considerations involved in a practice transition where other dentists are family members. But not all 'family'...
Imtiaz Manji | 10 years ago ›
As I wrote about previously, there are special considerations to take into account when bringing a son or daughter aboard in the practice. The same is...
Imtiaz Manji | 10 years ago ›
Six Rules for Keeping it in the Family
What could be better than doing what you love with the people you love most? I have seen a number of dental family 'dynasties.' I have seen sons and daughters following...
Imtiaz Manji | 10 years ago ›
'Spreadsheet Junkies' Optional: The Simple Things You Need to Track and Why
When I wrote about the value of keeping score in your professional life by tracking your performance, I said that doing so was more important—and easier—than many...
Imtiaz Manji | 10 years ago ›
The Importance of Keeping Score
As I watch the Winter Olympic events I am struck by the level of performance these athletes have achieved and how narrow the margin is between victory...
Imtiaz Manji | 10 years ago ›
Two Simple Secrets of Ideal Patient Retention
Patient retention is obviously one of the most fundamental things to master to achieve success in dentistry. It doesn't matter how good your clinical...
Imtiaz Manji | 10 years ago ›
An Important Thing to Know About the '10,000-Hour Rule'
By now most people have heard about the '10,000-hour rule.' This idea, popularized by Malcolm Gladwell and others, suggests that it requires about 10,000 hours...
Imtiaz Manji | 10 years ago ›