A Genuine Patient Greeting Makes All the Difference
It is an irony of modern life that we have so many ways to be connected now—cell phones, email, text and instant messages—that we sometimes forget the power of...
Imtiaz Manji | 10 years ago ›
Are Your Patients Talking About You?
Having a patient invite their friend or relative to join your practice is a very high compliment. Maybe that's why so many practices take a rather passive...
Imtiaz Manji | 10 years ago ›
Human beings are capable of doing extraordinary things and achieving amazing success when they put their minds to reaching a clearly defined goal. We...
Imtiaz Manji | 10 years ago ›
Is There Someone Missing From Your Practice?
Every practice should have someone with an excellent clinical background such as a senior assistant, performing a designated treatment coordinator role,...
Imtiaz Manji | 10 years ago ›
Dental Insurance in the 21st Century
Put a group of dentists together and before long the discussion invariably turns to dental insurance. Today, if those dentists are in the states of Washington...
Gary DeWood | 10 years ago ›
Five Points of Clarity Before You Bring in an Associate
So you've made the decision to expand operations and bring in an associate. Congratulations. But now that you have arrived at that answer, there are a...
Imtiaz Manji | 10 years ago ›
Trusting Your Internal Compass
My sister Nadia is an exceptional woman. So when she graduated from university, I encouraged her to get going on her career. I knew she had incredible...
Imtiaz Manji | 10 years ago ›
How to Speed Up By Slowing Down
I have always been an action-oriented kind of person. For the most part that has served me well, but in my younger years my impatience with anything that...
Imtiaz Manji | 10 years ago ›
Honoring Women in Dentistry: Lucy Hobbs Taylor
In honor of Women's History Month and her birthday, we're highlighting Lucy Hobbs Taylor for her contributions to the dental profession. Lucy Hobbs Taylor...
Denise Prichard | 10 years ago ›
A New Era in Team Communications
Does your dental practice team feel out of the loop? If team meetings alone are not helping, here's another way you can ensure your entire dental team...
Imtiaz Manji | 10 years ago ›
Three Big Steps When Introducing a New Dentist
Bringing a new doctor into a practice is a huge step for any dental team. Unless you can make the people around you really believe in what you're...
Imtiaz Manji | 10 years ago ›
How to Achieve 'The Transitions Effect' Without a Transition
I love transitions for the anxiety they cause. Don't get me wrong, I don't like to see dentists struggle with change in their practices. This is especially...
Imtiaz Manji | 10 years ago ›