Why You Should Love Your ‘Bad’ Patients
Some patients are easy to love. They respect your value, accept your recommendations, pay promptly and are always looking to do the best thing for their...
Imtiaz Manji | 10 years ago ›How Much Do You Really Know About Your Next Patient?
Know your audience. That is a cardinal rule, whether you are writing, or giving a presentation, or whether you are a dentist having a one-on-one treatment...
Imtiaz Manji | 10 years ago ›How many times have we heard the phrase, this course will change the way you do dentistry on Monday – or when you go back to the office on Monday…...
Kevin Kwiecien | 10 years ago ›I remember when we, as a family, had to come to grips with the reality that my wife Shahinool's cancer had progressed to the point where there was little...
Imtiaz Manji | 10 years ago ›How Do You Respond to the Patients’ Greatest Hits?
People are all different, and people are all the same. Anyone who works in a service profession, such as dentistry, comes to understand this paradox intimately....
Imtiaz Manji | 10 years ago ›What Makes a Dental Team Great?
There are a lot of factors that go into making up a well-functioning, smoothly-aligned, high-performing dental team – but I would say that one...
Imtiaz Manji | 10 years ago ›Hiring a New Hygienist? Try This...
Now that you have a clear picture of what you want, it's time to find some candidates! Most dentists will take an approach that recruiters refer to as...
Adam McWethy | 10 years ago ›The Problem with 'Preventative' Care
You are doing an examination on a patient and you identify a significant concern. You describe to them what you see, explain the urgency of treating it...
Imtiaz Manji | 10 years ago ›New From Frank Spear: Treatment Planning Evolution and Practice Evolution: Part II
In Dr. Frank Spear's new course, he goes over the 'fun' stage of owning a practice, otherwise known as the profit stage. Most practitioners consider this...
Denise Prichard | 10 years ago ›In a recent article, I wrote about a new perspective on the 'glass half-empty' metaphor, in terms of how it applies to our lives. The empty portion, as...
Imtiaz Manji | 10 years ago ›Seeing Beyond 'Half-Full/Half-Empty'
When I was young, I was like a lot of kids in that I could never seem to get enough of what I wanted. My mother would often remind me that my glass is...
Imtiaz Manji | 10 years ago ›Transferring Retention for Patients Treated Outside Your Referral Network: Part I
In my last post I discussed how you might go about setting up a plan for transfer of retention from orthodontists within your referral network to yourself....
Cheryl DeWood | 10 years ago ›