The Difference Between Selling and Creating Value
How is it that Apple, one of the most successful retailers in history manages to do so much selling – without really selling? First of all, Apple...
Imtiaz Manji | 12 years ago ›
Bring the Spirit of Paris to Your Life
I can now say from firsthand experience that there is a reason that Paris has such a reputation of being a city of romance. The dazzling lights, the...
Imtiaz Manji | 12 years ago ›
Some Thoughts on The Art of Dentistry After a Visit to The Louvre
To walk through museums like the Louvre and the Muse d'Orsay – as we did recently on this trip – is to see history through the eyes of...
Imtiaz Manji | 12 years ago ›
The Three Biggest Competitive Advantages of Dentistry
We talk a lot about how, as dentists, you have to compete with a lot of other enticing products and services for discretionary dollars. And there is no...
Imtiaz Manji | 12 years ago ›
Why Patients Are Right And Wrong About Dentistry Being Expensive
When patients tell you they can't afford the dentistry you're presenting, they're usually right – or are they? It's a fact of life these days...
Imtiaz Manji | 12 years ago ›
The Inspiring Story of Venice - And What it Says About Human Nature
I spent the second leg of my trip in Venice, which has been called the 'most beautiful city built by man.' It would certainly be hard to find a city...
Imtiaz Manji | 12 years ago ›
What Picasso Can Tell Us About The Passion For Greatness
Here's another picture from Spain, of a different building. This one has a special historical significance because this building was where...
Imtiaz Manji | 12 years ago ›
That's me in the photo, standing on the steps of an incredibly awe-inspiring cathedral in Barcelona. I'm traveling in Spain this week, which is giving...
Imtiaz Manji | 12 years ago ›
A True Story About Patient Trust
He was an older man of obviously meager means. He drove an old car, and he showed up for his maintenance appointments – always on time –...
Imtiaz Manji | 12 years ago ›
Are You Giving Your Team The Chance to be Great?
I can look back over a lot of accomplishments in my business career, but one of things that makes me proudest is the number of people who can look back...
Imtiaz Manji | 12 years ago ›
How to Think About Fee-Setting in Dentistry
Dentists spend a lot of time thinking about their fees. Should I be charging more? Am I not charging enough? How much is too much? What if I price myself...
Imtiaz Manji | 12 years ago ›
What You Need to Know About Patients' Wants
These are two words that come up a lot when we talk about dental care, so it's worth examining the psychology behind them. A want is something that...
Imtiaz Manji | 12 years ago ›