What is Your Template for Success with Appointments?
How many times have you peered into a mouth in your career? How many times have patients walked in and out the door to your practice? In the daily...
Imtiaz Manji | 10 years ago ›
Handling Issues With Retention for GPs
In this article, I will continue with this discussion and how to handle these issues with retention. So, how is the GP relationship with orthodontists...
Cheryl DeWood | 10 years ago ›
More Interview Questions You Don't Want to Ask
In my last article, I went over some interview questions you should never ask. Remember all it takes is one person to lodge a complaint and your dental...
Adam McWethy | 10 years ago ›
Successful Dental Patients: From Compliance to Collaboration
How many dental professionals have ever thought, or perhaps said: 'Why doesn't this patient just follow our recommendations? Don't we know what is best...
Michael McDevitt | 10 years ago ›
Dental Forums: Which One is Right for You?
I've been involved with dental forums since 2000. In the beginning, I was the classic lurker. What is a lurker? It is someone who logs on an...
Mark Fleming | 10 years ago ›
Measuring Success from the Patient’s Perspective
For a great illustration of how real success starts with purity of purpose, consider the iPod. In creating a one of the most successful products ever...
Imtiaz Manji | 10 years ago ›
New from Dr. Frank Spear: The Spear Model Part II
In previous models, Dr. Frank Spear has discussed the concept of needing to create correct expectations for patients before they arrive at your office....
Denise Prichard | 10 years ago ›
Retirement: On Your Mark, Get Set… Plan!
The two most common mistakes I see when it comes to retirement planning are lack of clarity and lack of time. It continues to surprise and shock me how...
Imtiaz Manji | 10 years ago ›
Is Your Dental Team Made Up of Leaders?
As I have pointed out many times, including in my last article, dental teams need leadership and direction to be truly effective. But when we are talking...
Imtiaz Manji | 10 years ago ›
Do You Have What it Takes to Beat Average?
Have you seen this commercial? It is an ad for GNC that very cleverly illustrates a common—but profound—truth: being average is easy. The flip side of that,...
Imtiaz Manji | 10 years ago ›
What Every Dentist Needs to Know About Setting Goals
Everybody likes the idea of seeing improvement in their life, and many people are genuinely committed to working hard to make things better. But I have...
Imtiaz Manji | 10 years ago ›
Is Dental Education Like a Smart Phone?
I remember when I bought my first portable phone. Notice I said portable – not smart. It was hardly smart. But it allowed me to not be tied down to...
Mark Fleming | 10 years ago ›