Five Points of Clarity Before You Bring in an Associate
So you've made the decision to expand operations and bring in an associate. Congratulations. But now that you have arrived at that answer, there are a...
Imtiaz Manji | 10 years ago ›
Two Simple Secrets of Ideal Patient Retention
Patient retention is obviously one of the most fundamental things to master to achieve success in dentistry. It doesn't matter how good your clinical...
Imtiaz Manji | 10 years ago ›
Every practice has a protocol for their 'new patient experience' with first-time visitors. It's such a crucial subject that I have spent a lot of time...
Imtiaz Manji | 10 years ago ›
Being 'Up Front' About Patient Payments
In a recent article, I wrote about the importance of getting patients appointed for the nearest date possible after they agree to treatment. This way...
Imtiaz Manji | 10 years ago ›
The Most Underrated Value Creation Tool In Dentistry
The intra-oral camera, panoramic digital X-rays and other technologies like them are phenomenal tools when it comes to educating patients about their...
Imtiaz Manji | 10 years ago ›
How to Make a Long-Time Patient New Again
Dentists tend to love new patients because a new face in the chair represents new possibilities. Here is someone who has never been exposed to your approach...
Imtiaz Manji | 10 years ago ›
If you go anywhere in Africa, even to some of the most remote areas, you'll find signs for Bata Shoes. In fact in many places their market presence is...
Imtiaz Manji | 10 years ago ›
A Simple Tip for Talking About Fees
'That sounds great, doc, but how much will it cost?' If you're like a lot of dentists this is among your least favorite questions. And it's not because you...
Imtiaz Manji | 10 years ago ›
Do your patients trust you? Before you answer that we should stop and think about what we mean by trust because this really is at the heart of the dentist-patient...
Imtiaz Manji | 10 years ago ›
Dentistry That Speaks to the Heart
My sons are fanatical sports fans and they love going to games in person. Personally, I never used to be a big follower of sports but with those two around...
Imtiaz Manji | 10 years ago ›![One Simple Word That Drives Case Acceptance [Ed.]](https://assets.speareducation.com/www/uploads/blog/images/featured/27170.jpg)
One Simple Word That Drives Case Acceptance [Ed.]
I've been saying for some time now – in my e-books and elsewhere – that today's patients are savvy consumers and that they make decisions...
Imtiaz Manji | 11 years ago ›
The Two a Day Strategy for Acceptance Breakthroughs
Patients become programmed by their expectations. They expect that you and the team will be friendly and encouraging. They expect you to be professional...
Imtiaz Manji | 11 years ago ›