Top Five Reasons Patients Are Afraid of You
Part of our role as dentists is to help patients overcome fear and anxiety by creating an environment to help alleviate their concerns. Learn the top...
Martin Mendelson | 12 years ago ›
Giving Patients What They Want is Not Good Enough
When Apple was first developing the iPad it was suggested to Steve Jobs that they bring in focus groups so 'regular folks' could provide their thoughts...
Imtiaz Manji | 12 years ago ›
Committee Finds No Link Between Periodontal Disease and Heart Disease
Many of you may have received the e-mail Issue Alert from the ADA about the link between gum disease and heart disease. According to a recent scientific...
Martin Mendelson | 12 years ago ›
The Difference Between Selling and Creating Value
How is it that Apple, one of the most successful retailers in history manages to do so much selling – without really selling? First of all, Apple...
Imtiaz Manji | 12 years ago ›
Why Patients Are Right And Wrong About Dentistry Being Expensive
When patients tell you they can't afford the dentistry you're presenting, they're usually right – or are they? It's a fact of life these days...
Imtiaz Manji | 12 years ago ›
What You Need to Know About Patients' Wants
These are two words that come up a lot when we talk about dental care, so it's worth examining the psychology behind them. A want is something that...
Imtiaz Manji | 12 years ago ›
People comment on my accent all the time. Personally, I don't hear it myself, although I have noticed that many people who remark on it seem to have quite...
Imtiaz Manji | 12 years ago ›
It’s not about money – or is it?
Regardless of how you define success, that definition has to include an economic reality. 'To me, it's not about money – it's all about family...
Imtiaz Manji | 12 years ago ›
What Does It Mean to be an Entrepreneur?
In all my years of analyzing businesses, I've come to realize that success has some common denominators, which can be seen as the entrepreneur's mindset....
Imtiaz Manji | 12 years ago ›
This maxillary right central incisor is going away. The resorption evident on the root has left it little support, and it exhibits a 3+...
Gary DeWood | 12 years ago ›
Huddle Up: New Patients and the Scale of Value
Dentists like new patients, because each new person they see represents unexplored opportunities. But not all new patients come to you with the same appreciation...
Imtiaz Manji | 12 years ago ›
Huddle Up: The Difference Between Care and Caring in a Dental Practice
It's a difference worth noting. Patients aren't really in a position to judge the quality of the clinical care you provide. Don't get me wrong –...
Imtiaz Manji | 12 years ago ›