A Fundamental Truth About Patient Loyalty
As a dentist you want to believe that your patients are loyal, and at least when it comes to hygiene and routine treatment, most of them are. But how...
Imtiaz Manji | 12 years ago ›
The Right Way to Introduce a Patient to a New Associate
Patients don't want to feel like second-class citizens in the practice, but that's what can happen when you introduce an associate and start to move long-time...
Imtiaz Manji | 12 years ago ›
A Lesson in the Power of Suggestion
Take a look at what happened when Jimmy Kimmel sent someone out in the street to get people's reactions to what they think is the new iPhone:...
Imtiaz Manji | 12 years ago ›
Something to Think About Before You Buy a Dental Practice
I have some important advice for dentists – particularly new dentists – who are about to buy a practice. It's advice that should seem obvious...
Imtiaz Manji | 12 years ago ›
One Simple Word That Drives Case Acceptance
I've been saying for some time now – in my recent e-books and elsewhere – that today's patients are savvy consumers and that they make...
Imtiaz Manji | 12 years ago ›
Four Questions to Ask When Making Reinvestment Decisions
Is it right clinically? A strong ethic for ideal patient care is the driving force of a successful practice. Scrutinize any potential purchase through...
Imtiaz Manji | 12 years ago ›
Are You Speaking to Today's Consumers?
Think of how technology has changed your television-viewing experience in recent years. You now have the ability to 'time-shift' and watch what you want...
Imtiaz Manji | 12 years ago ›
Are You Making a Life or Just Making a Living?
Remember what it felt like to be a child discovering new things each day? Remember the feeling of wonder and accomplishment as you developed new skills...
Imtiaz Manji | 12 years ago ›
What Are Your Patients Saying About You?
There was a time – those of you of a certain age will remember it well – when one of the most powerful marketing tools you had as a dentist was...
Imtiaz Manji | 12 years ago ›
To most people, dentists are dentists. I know you have loyal patients who have been with you a long time, and wouldn't think of going anywhere else. However,...
Imtiaz Manji | 12 years ago ›
One of the most distressing trends I've seen in my years in this industry is the astonishing number of dentists over the age of 55 who have only...
Imtiaz Manji | 12 years ago ›
Make Your Schedule Work For You
Does it seem to you that most of your days are spent doing 'assembly line' dentistry? Do you have little time for the more rewarding dentistry you want...
Imtiaz Manji | 12 years ago ›