Building Psychological Safety: The Question Formulation Technique
Promote a space for your team to openly share mistakes and lessons learned from failure through encouraging expression and the free flow of questions....
Ricardo Mitrani | 2 years ago ›What Dentists Can Learn from 2021’s Effects on Dental Practice Hiring
If you're having a hard time getting people to apply to work at your dental practice, you're not alone. Here's why this problem is happening, and how...
Ricardo Mitrani | 2 years ago ›Changing the Narrative in Your Dental Practice and Community
Are we talking about the wrong things in our dental practices? Spear resident faculty Dr. Ricardo Mitrani shares his vision for the dental profession...
Ricardo Mitrani | 3 years ago ›Moving Beyond Dentistry’s ‘Zoom Boom’
Dentistry's lessons learned from the 2020 pandemic go beyond the 'Zoom Boom.'
Ricardo Mitrani | 3 years ago ›Creating a New Vision for Your Dental Practice
Dr. Ricardo Mitrani introduces FLOW — Focus on Letting Others Win — a new way to help dentists meet the changing needs of patients, nurture...
Ricardo Mitrani | 4 years ago ›Rewriting Mission and Vision Statements for Growth
Downtime during the new coronavirus pandemic gives dental teams an opportunity to re-establish their principles and redefine how they serve patients.
Ricardo Mitrani | 4 years ago ›How to Use Patient Education to Tackle 3 Practice Challenges In the COVID-19 Crisis
How are you communicating with your patients during the coronavirus pandemic? Learn how to refine your communication plan to reduce patient anxiety and...
Ricardo Mitrani | 4 years ago ›Patient Communication in the Age of Information
The evolution of technology and accessibility in today's modern age has had a huge impact on human behavior - so how does this change how we interact...
Ricardo Mitrani | 5 years ago ›5 Steps to Improving Case Acceptance
Utilizing these five simple steps can vastly improve your patient's understanding of what you can do as a restorative dentist.
Ricardo Mitrani | 6 years ago ›Managing the Second Opinion: Part II
When seeing second-opinion patients, communication can seem like a precarious exercise. Using these tips, however, will set you - and the patient - up...
Ricardo Mitrani | 8 years ago ›Managing the Second Opinion: Part I
What causes a patient to seek a second opinion? What can you do to build trust and open communication so your patients don't leave your practice? Read...
Ricardo Mitrani | 8 years ago ›Treatment Planning: Optimizing Results and Case Acceptance by Utilizing the Buyer’s Journey
While dentists have patients and not 'buyer's,' utilizing the concepts of the Buyer's Journey can help with treatment planning and case acceptance.
Ricardo Mitrani | 8 years ago ›