The Five Kinds of Energy You Need
Accomplishing our goals in life often requires having the right energy – but what is the right energy? In my experience, not all energy is created...
Imtiaz Manji | 10 years ago ›
Keep Your Higher Purpose in Mind
If a Genie granted you three wishes, what would you wish for? Given the chance, many of us would wish for an escape from everyday things we are responsible...
Imtiaz Manji | 10 years ago ›
Three Ways to Fast Track an Associate to Success
Previously, I wrote about how it is the responsibility of the senior dentist to give a new associate every opportunity to flourish when that new person...
Imtiaz Manji | 10 years ago ›
How to Make Someone 'The Right Person for the Job'
I call it 'Cinderella Syndrome.' It's that stage that a lot of dentists go through when it is time to bring an associate aboard. They wait, like the prince with...
Imtiaz Manji | 10 years ago ›
Being a Dentist in a Digital World
It is an astonishing but easily overlooked fact that almost all of us are carrying around in our pockets devices far more sophisticated in computing power...
Imtiaz Manji | 10 years ago ›
Create a Meaningful Team Compensation Strategy
Implementing bonus programs for dental teams can be a double-edged sword. On the one hand you want to share your success with those who have helped you...
Imtiaz Manji | 10 years ago ›
Do You Measure Case Acceptance Correctly?
A question that many dentists obsess about and one that I am often asked is, 'What is a good case acceptance rate?' It's not a question that is as simple as...
Imtiaz Manji | 10 years ago ›
Being 'Up Front' About Patient Payments
In a recent article, I wrote about the importance of getting patients appointed for the nearest date possible after they agree to treatment. This way...
Imtiaz Manji | 10 years ago ›
When a Patient Needs a Booster Shot of Enthusiasm
Embarking on a major smile makeover is an exciting time for a patient, just as much as it is for you. They have seen before-and-after examples and simulations...
Imtiaz Manji | 10 years ago ›
Are You Capitalizing on New Patient Momentum?
Whenever you have a comprehensive new patient exam scheduled, the front desk should be sure to alert the rest of the staff if any cancellations or postponements...
Imtiaz Manji | 10 years ago ›
Your Secret Weapon in Earning Patient Loyalty
Years ago in Vancouver, I made my first visit for a hygiene appointment to what would become my long-time dental practice home. One of the reasons I became...
Imtiaz Manji | 10 years ago ›
Why Do Practice Transitions Fail?
During my years in dental practice transition consulting, I was often called in to facilitate a transition that began well, but soon deteriorated into...
Imtiaz Manji | 10 years ago ›